Terms of service
Website & Purchase Terms
Last updated: August 2026
Thank you for visiting Gaxyo.
We want shopping with us to be straightforward, so this page explains what you can expect when using our website and what we expect from anyone who accesses, purchases from, or interacts with Gaxyo.
By continuing to browse our website, creating an order, or using any feature made available through Gaxyo, you agree to the terms described below.
If you do not agree with these terms, please discontinue use of the website.
Before You Shop
Who Can Use Gaxyo
You must be legally capable of entering into a purchase agreement in the country or region where you live.
If you are responsible for a minor and permit them to access Gaxyo, you accept responsibility for that use.
Gaxyo must only be used for lawful purposes.
Activities that violate applicable laws, intellectual property rights, website security, or the rights of another person are not permitted.
About Our Store
Gaxyo operates as an online retail business.
Our ecommerce store uses technology provided by Shopify Inc., which supplies the platform through which our online products and services are offered.
We may occasionally update the appearance, functionality, content, product range, or features of the website as our store develops.
Certain services or website features may therefore change, become temporarily unavailable, or be removed.
Shopping With Gaxyo
Product Information
We aim to provide clear and useful information about the products offered through our store.
Product pages may contain:
Photographs
Descriptions
Measurements
Materials
Features
Usage information
Prices
Promotional information
Availability details
We make reasonable efforts to keep this information accurate.
However, occasional errors, differences, or outdated information may occur.
Where necessary, we may correct or update information without advance notice.
Product Images & Colors
Product photography is intended to provide a realistic representation of the item you are purchasing.
Actual appearance may vary slightly because of factors including:
Screen brightness
Monitor calibration
Device type
Lighting
Display technology
For this reason, the color or appearance shown on your device cannot always be guaranteed to match the physical product exactly.
Availability
An item appearing on the website does not guarantee that it will remain available indefinitely.
Products may:
Sell out
Become temporarily unavailable
Be replaced
Be discontinued
Have purchase quantities limited
Some products may only be available through our online store.
We may also restrict availability based on destination, jurisdiction, stock level, order quantity, or other reasonable commercial considerations.
Prices
The price displayed at the time of purchase generally applies to your order, subject to correction of obvious or material errors.
Prices, promotions, discounts, and product offers may change without advance notice.
We may also end a promotion or discontinue an offer where permitted by applicable law.
When You Place an Order
Submitting an order does not necessarily mean that we are required to accept it.
We may review, restrict, reject, or cancel an order where reasonably necessary.
Examples may include unusual purchasing activity, product shortages, incorrect pricing, suspected unauthorized resale, or multiple orders associated with the same:
Customer
Household
Payment method
Billing address
Shipping address
If your order needs to be changed or canceled, we may contact you using the details supplied during checkout.
Your Order Information
Please make sure the information you provide is accurate and current.
This includes:
Your name
Email address
Shipping address
Billing information
Telephone number
Payment details
Incorrect information may delay or prevent us from completing an order.
You are responsible for updating relevant information when necessary.
Returns & Purchase Expectations
Some products may be eligible for return or exchange.
Eligibility, time limits, conditions, exclusions, and refund procedures are governed by the Return Policy published on Gaxyo.
Please review that policy before returning an item.
Unless we specifically provide a separate guarantee, we cannot promise that every product will satisfy every individual's personal expectations, preferences, or circumstances.
This does not limit any consumer rights that cannot legally be excluded.
Information on the Gaxyo Website
Our website contains information intended to help customers understand our products and services.
Although we make reasonable efforts to maintain useful information, website content may occasionally:
Contain mistakes
Be incomplete
Become outdated
Require clarification
You should consider the nature of the information before relying on it for an important decision.
Historical content may also remain available for reference even when circumstances have changed.
We may revise website content when necessary and are not required to update every piece of content continuously unless the law requires us to do so.
Mistakes, Pricing Errors & Corrections
Occasionally, an error may affect information concerning:
Product pricing
Product descriptions
Discounts
Promotions
Availability
Shipping charges
Delivery estimates
If we discover an error, we may correct the information.
Where legally permitted, this may also include modifying or canceling an affected order after it has been submitted.
When appropriate, we may contact you before taking further action.
Using Gaxyo Responsibly
We want the website to remain safe and usable for everyone.
You must not use Gaxyo to:
Commit or promote unlawful activity
Violate another person's rights
Infringe copyright, trademarks, or other intellectual property
Harass, threaten, intimidate, or abuse another person
Submit deliberately misleading information
Introduce viruses, malware, or harmful software
Circumvent website security
Disrupt our systems or services
Improperly collect personal information
Send spam or phishing communications
Conduct unauthorized scraping, crawling, or automated collection
Impersonate another person
We may restrict or terminate access where we reasonably believe misuse has occurred.
Ownership of Gaxyo Content
Unless otherwise stated, content available through Gaxyo is intended for use in connection with our store.
Without our written permission, you may not commercially reproduce, copy, duplicate, sell, resell, or exploit:
Website content
Our services
Access to the website
Website functionality
Materials provided through Gaxyo
Applicable intellectual property laws continue to apply.
Reviews, Photos & Other Content You Send Us
Customers may occasionally send us:
Reviews
Photographs
Comments
Suggestions
Ideas
Feedback
Contest entries
Other creative materials
You remain responsible for anything you submit.
Your submission must not:
Infringe another person's rights
Contain unlawful material
Contain malicious software
Be defamatory or abusive
Misrepresent its origin
Impersonate another person
Unless applicable law requires otherwise or we agree differently in writing, voluntarily submitted materials may be edited, reproduced, translated, displayed, published, distributed, or otherwise used by Gaxyo.
We are not generally required to compensate users for unsolicited submissions or respond to every submission.
We may remove content that we reasonably consider inappropriate or inconsistent with these terms.
Services Provided by Other Companies
Certain tools, technologies, links, or services accessible through Gaxyo may be provided by independent third parties.
Their services may operate under their own:
Terms
Privacy policies
Rules
Technical systems
We do not control every third-party service or external website.
Choosing to use a third-party tool or following an external link is therefore at your own discretion.
We recommend reviewing the applicable terms before entering into a transaction with another provider.
Questions about a third-party product or service should normally be directed to the company responsible for that service.
Your Personal Information
Personal information submitted through Gaxyo is handled in accordance with our Privacy Policy.
That policy explains how information may be collected, used, processed, stored, and shared.
Please review it if you would like more information about our privacy practices.
Website Availability
We work to keep Gaxyo accessible and operating properly.
However, websites and online services are not always available without interruption.
For example, access may occasionally be affected by:
Maintenance
Technical problems
Network interruptions
Service-provider issues
Software updates
Security events
Circumstances beyond our reasonable control
We therefore cannot promise that Gaxyo will always operate without delay, interruption, error, or security incident.
No Additional Implied Guarantees
Except where we expressly state otherwise, and to the extent permitted by applicable law, Gaxyo and its services are provided on an:
“As Is”
and
“As Available”
basis.
Where legally permitted, additional implied warranties may be excluded or limited.
Nothing in these terms is intended to remove a consumer guarantee, statutory right, or protection that cannot legally be excluded.
Responsibility for Loss
Applicable law determines the extent of Gaxyo's responsibility for losses connected with use of our website or products.
To the maximum extent legally permitted, Gaxyo and parties working on our behalf will not be responsible for categories of loss that the law allows businesses to exclude or limit.
Depending on the circumstances and jurisdiction, these may include:
Indirect losses
Incidental losses
Consequential losses
Special damages
Lost profits
Lost revenue
Lost savings
Lost data
Replacement costs
Where an exclusion is not legally permitted, liability will be limited only to the maximum extent permitted by the applicable law.
Claims Resulting From Your Conduct
To the extent allowed by applicable law, you may be responsible for claims, losses, costs, or reasonable legal expenses resulting from:
Your violation of these terms
Your violation of applicable law
Your infringement of another person's rights
Where applicable, this protection may extend to Gaxyo and its affiliates, employees, contractors, suppliers, service providers, officers, directors, and other related parties.
If One Part of These Terms Cannot Be Enforced
If a court or other competent authority determines that part of these terms is unlawful, invalid, or unenforceable, that provision will be limited or separated only as necessary.
The remaining terms will continue to apply.
Ending Your Use of Gaxyo
You may stop using Gaxyo at any time.
We may also restrict, suspend, or terminate access where permitted, including where we reasonably believe these terms have been violated.
Ending access does not automatically remove obligations or liabilities that arose before termination.
For example, outstanding payment obligations may continue to apply.
The Agreement Between You and Gaxyo
These terms, together with other policies and operating rules published on Gaxyo, form the agreement governing your use of our website and services.
They replace previous communications or understandings concerning the same subject matter.
If we do not immediately enforce a right under these terms, this does not mean that we permanently give up that right.
Changes to This Page
Our business and services may change over time.
We may therefore revise these terms when necessary.
The latest version may be published on this page.
We encourage customers to review the page periodically.
Continued use of Gaxyo following publication of an updated version constitutes acceptance of those changes to the extent permitted by law.
Governing Law
These Website & Purchase Terms, together with separate agreements under which Gaxyo provides services, are governed and interpreted in accordance with the laws of the United Kingdom, subject to any mandatory rights or consumer protections that apply.
Need Help?
Questions about these terms can be sent to the Gaxyo customer support team.
We will do our best to assist with questions relating to your use of our website and services.