Privacy Policy
Privacy & Data Notice
Your privacy matters to Gaxyo.
This notice explains how Gaxyo may collect, use, process, and share information when you browse www.gaxyo.com, communicate with us, or purchase products through our online store.
By using the Site, certain information may be collected automatically, while other information is provided directly by you when you place an order or interact with our services.
What Information May Be Collected?
Information collected through Gaxyo generally falls into two categories.
Information From Your Visit
When you browse our website, certain technical and usage information may be collected automatically.
This may include information relating to:
Your IP address
Browser type
Device information
Time zone
Cookies stored on your browser or device
Pages or products you visit
How you navigate and interact with the Site
Websites, advertisements, or search terms that brought you to Gaxyo
For the purposes of this notice, we refer to this category as Device Information.
How This Information Is Collected
Different technologies may be used to understand how visitors interact with our website.
Cookies
Cookies are small files that may be placed on your computer, phone, or other device. They can help websites recognize browsers, remember preferences, and understand visitor activity.
Information about managing or disabling cookies can be found at:
http://www.allaboutcookies.org
Server and Log Data
Our systems may record technical activity when you access the Site, including information such as:
IP address
Browser type
Internet service provider
Referring pages
Exit pages
Date and time information
Tags, Pixels and Web Beacons
We may also use electronic technologies such as pixels, tags, or web beacons to better understand website activity and how visitors interact with pages, products, and marketing content.
Information Connected to Your Purchase
When you make a purchase or attempt to complete an order, we may receive information necessary to process that transaction.
This may include:
Your name
Email address
Telephone number
Shipping address
Billing address
Order information
Payment-related information
We refer to this category as Order Information.
When this policy refers to Personal Information, it may include both Device Information and Order Information.
Why We Use Personal Information
Information collected through Gaxyo may be used for several legitimate operational purposes.
Completing Your Order
We may use Order Information to:
Process your payment
Confirm your order
Prepare your purchase for fulfillment
Arrange shipping
Provide invoices or order confirmations
Send updates relating to your purchase
Communicate with you when assistance is required
Fraud Prevention & Security
Certain information may be used to identify suspicious activity and help protect Gaxyo and its customers against:
Fraud
Unauthorized transactions
Security threats
Abuse of our services
Other potentially harmful activity
Device information, including IP addresses, may form part of these checks.
Store Performance & Improvement
We may analyze Device Information to better understand how people use Gaxyo.
For example, this information may help us evaluate:
Visitor behavior
Website navigation
Popular pages and products
Website usability
Store performance
Advertising effectiveness
Marketing campaign performance
These insights may be used to improve our website, products, services, and customer experience.
Promotions & Marketing
Where allowed by law and consistent with your preferences, Gaxyo may use information to send or display information about:
Products
New arrivals
Promotions
Special offers
Services
Other marketing communications
Companies That Help Us Operate Gaxyo
We may use third-party providers to perform services that are necessary for operating our online store.
Depending on the service involved, certain Personal Information may be shared with providers that assist with functions such as:
E-commerce technology
Website operation
Payment processing
Analytics
Advertising
Marketing
Order fulfillment
Business operations
Information is shared where appropriate for these services.
Shopify
Our online store is operated using Shopify's e-commerce platform.
For additional information about Shopify's privacy practices, visit:
https://www.shopify.com/legal/privacy
Google Analytics
We may use Google Analytics to better understand how visitors interact with Gaxyo.
Google's privacy information is available at:
https://www.google.com/intl/en/policies/privacy/
You can also learn about Google's Analytics opt-out tools at:
https://tools.google.com/dlpage/gaoptout
When Disclosure May Be Required
There are situations where Gaxyo may be required or permitted to disclose Personal Information for legal or security purposes.
For example, information may be disclosed when reasonably necessary to:
Follow applicable laws or regulations
Respond to lawful requests from government authorities
Respond to court orders, subpoenas, or search warrants
Investigate suspected unlawful activity
Protect our rights
Protect our customers
Prevent fraud or misuse of our services
Advertising Choices
Some information may be used to help us provide advertising or promotional communications that may be more relevant to visitors.
Targeted advertising may take into account browsing behavior, interactions with websites, product interests, or engagement with advertisements.
More information about interest-based advertising can be found through the Network Advertising Initiative:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You may also manage advertising preferences directly through participating platforms.
https://www.facebook.com/settings/?tab=ads
https://www.google.com/settings/ads/anonymous
Microsoft / Bing
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additional advertising preference tools may be available through the Digital Advertising Alliance:
Browser “Do Not Track” Requests
Certain browsers provide a Do Not Track setting that allows users to send a privacy preference signal.
At present, Gaxyo does not automatically modify its website data collection or usage practices solely because a browser sends a Do Not Track signal.
Privacy Choices & Individual Rights
Privacy rights may differ depending on the country or region where you live.
Where applicable, you may have the right to request actions involving Personal Information held about you.
For example, residents of the European Economic Area may have rights relating to:
Accessing Personal Information
Correcting inaccurate information
Updating information
Requesting deletion of eligible Personal Information
Requests relating to these rights may be submitted using the contact details provided at the end of this Privacy Notice.
Where applicable, Gaxyo may process Personal Information because processing is necessary to fulfill a contract with you.
For example, when you place an order, certain information is required so that we can process the transaction and deliver your purchase.
Information may also be processed where necessary for the legitimate business purposes described in this notice.
Personal Information may be transferred or processed outside Europe, including in countries such as Canada and the United States.
Keeping Your Information
When you purchase from Gaxyo, certain Order Information may be retained as part of our business records.
We may continue to retain this information until you request deletion, except where information must be kept for reasons such as:
Legal obligations
Accounting requirements
Fraud prevention
Record keeping
Regulatory requirements
Where applicable law requires information to remain on file, we may retain it for the required period.
Age Requirements
Gaxyo is not designed or intended for individuals under 18 years old.
Our website and services are not intentionally directed toward children under the age of 18.
Changes to Our Privacy Practices
Gaxyo may revise this Privacy Notice periodically.
Updates may be made to reflect changes involving:
Our business operations
Website functionality
Technologies we use
Services we provide
Legal obligations
Regulatory requirements
We recommend reviewing this page periodically to remain informed about how Gaxyo handles Personal Information.
Privacy Questions or Requests
If you have questions about this Privacy Notice, would like additional information about our privacy practices, or wish to submit a privacy-related request, please contact us.
Gaxyo Customer Support
Email: support@gaxyo.com